A text with disk on quality control concepts for technology students in technical institutes, community colleges, and universities, as well as undergraduate and graduate business students and professionals in training courses. The use of probability and statistical techniques is reduced to simple mathematics or developed in the form of tables and charts. Includes reference appendices and a glossary. This fifth edition incorporates recent ANSI/ASQC standards, offers expanded material on reliability and TQM, and includes new examples and problems and improved software with graphic display capability. Annotation copyrighted by Book News, Inc., Portland, OR.
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