This book is known for its engaging style and for the many current examples of human service practitioners at work, which makes it a top seller in its market. It offers a historical context of the field of human services, insights into the overall social welfare field, and concrete descriptions of how primary intervention strategies are put into daily practice in human service agencies. It provides a well-rounded look at the many options offered in the field of human services, and aims to prepare entry level human service workers for future careers. There is a strong multicultural emphasis. Social welfare chapter (Ch. 6) is completely revised to reflect the new Welfare Reform Act (TANF). Incorporates a new section on managed care included in the case management chapter (Ch. 9). Presents new material on the use of computers and the Internet in social agencies in the planning chapter (Ch. 11). For practitioners of human services and/or social work.
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