"Principles of operations management : sustainability and supply chain management" presents a broad introduction to the field of operations in a practical and application-oriented manner. Through detailed behind-the-scenes perspectives on the production of goods and services - from music concerts to e-commerce package delivery, manufacturing an aircraft to 3D printed stakes - this text offers an inside view that helps students gain a true understanding of how operations work within organizations. The twelfth edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology, and COVID-19 and its impact on global supply chains. The following features help students better understand concepts important to today's operations management professionals: OM in action boxes that help students better analyze and understand operations functions within a variety of settings-Two-page chapter-opening Global Company Profiles that highlight how leading multinational corporations succeed -Case studies that describe how well-known firms use the OM techniques discussed in the chapter-Homework problems, examples, and solved problems that walk students through practical OM problems and provide ample opportunity for practice.
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