RGI Education Center has close ties to Novell & employees numerous CNEs & CNAs--& Billie Pierce is a CNA who has previously written documentation for Novell Netware while working at Novell. Stream Endorsement provides additional credibility to our book with their tech support center fielding more than 1 million support calls each month--which lends experience & accuracy to the kinds of questions people are asking about NetWare. Answers!=reader convenience & savings: 2-sided Command Card at the front of the book which users can place beside their computer for quick-fix commands, At a Glance openings provide a concise overview of what the topics will cover, & Sidebars with valuable RGI background information--all this in one book is less than the price of ONE tech support call. For the content & price, this book is one of the best deals around town.
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