Service Management Operations, Strategy and Information Technology
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Est. Date: Nov 13, 2025
Thie text looks at service management, through services provided, the economy, concepts and strategies and the use of information technology.
- Author(s): James A. Fitzsimmons, Mona J. Fitzsimmons
- Publisher: McGraw-Hill Higher Education
- Language: en
- Pages: 640
- Binding: Hardcover
- Edition: 3
- Published: 2000
- Dimensions: Height: 10.1 Inches, Length: 8.3 Inches, Weight: 3.1085178942 Pounds, Width: 1.2 Inches
- Estimated Delivery: Nov 13, 2025
