This book compiles state-of-the-art industry experience on managing distributed systems in mission-critical Wall Street environments, enabling IS professionals to improve reliability, availability and support while lowering cost. Shares years of practical experience in establishing production standards for complex distributed systems. Introduces methods for effectively restructuring systems support through consolidation, outsourcing, insourcing and automation. Presents design ideas for new systems management tools. Includes useful architectures and code excerpts for system developers, frameworks for system integrators, advice on purchasing and support, and ideas for improving IS understanding of user requirements. For information systems management and support personnel in distributed systems environments, especially those who must support mission-critical applications.
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