This book covers the documentation and assessment requirements for the ISO 9000: 1994 Series. The contents are designed to suit the training reqirements for lead assessors, assessors and internal auditors in all industrial and service sectors. A comprehensive and practical approach to documentation and assessment to the latest ISO 9000: 1994 Series is covered in this volume. The book provides an introduction to quality management concepts and covers all the essential steps in the quality system audit process. For managers and consultants.
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