Now completely revised and expanded, the Portfolio provides over 800 ready-to-use model memos with alternative phrases specifically tailored to meet the needs of managers, executives, supervisors, and administrative assistants. Conveniently organized into 16 fully-detailed sections ranging from quality of life and sensitive issues to budget matters and day-to-day operations, this comprehensive second edition also includes completely new chapters on organizational change, team management, diversity, and information technology.
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