This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry.
| ISBN-13: | 9780071263467 |
| ISBN-10: | 0071263462 |
| Publisher: | McGraw-Hill |
| Publication date: | 2008 |
| Edition description: | 6th |
| Pages: | 537 |
| Product dimensions: | Height: 29.9212 Inches, Length: 6.6929 Inches, Weight: 2.49342818322 Pounds, Width: 8.6614 Inches |
| Author: | James A. Fitzsimmons, Mona J. Fitzsimmons |
| Language: | en |
| Binding: | Paperback |
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