A hands-on approach to total quality management. This text shows why, how and what action is necessary to achieve improved manufacturing and service performance. Designed for managers in industry, it focuses on the practicalities of implementing and sustaining a successful programme.
| ISBN-13: | 9780304327584 |
| ISBN-10: | 0304327581 |
| Publisher: | Cassell |
| Publication date: | 1994 |
| Pages: | 172 |
| Product dimensions: | Height: 9.75 Inches, Length: 7 Inches, Weight: 0.7495716908 Pounds, Width: 0.5 Inches |
| Author: | Richard Teare, Cyril Atkinson, Clive Westwood |
| Language: | en |
| Binding: | Paperback |
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