Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.
| ISBN-13: | 9780471590774 |
| ISBN-10: | 0471590770 |
| Publisher: | Wiley |
| Publication date: | 1994-10-07 |
| Edition description: | 1 |
| Pages: | 216 |
| Product dimensions: | Height: 9.25195 Inches, Length: 6.18109 Inches, Weight: 1.18608696956 Pounds, Width: 0.775589 Inches |
| Author: | Bill Marvin |
| Language: | en |
| Binding: | Hardcover |
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