Managing People

This workbook on people management opens with a situation that all managers face on a number of occassions - a key member of staff is leaving. The authors then provide a mixture of theory and practice, case studies and exercises that aim to help any manager identify how to learn from the loss of a staff member, recruit a replacement and ensure that, from day one, they are managed and developed to become a highly effective team member. The workbook is based around Level 4 of the MCI management standards and the advice and techniques are accompanied by developmental exercises to provide the reader with an interactive way of improving immediate and long-term performance.