Health Professional and Patient Interaction

Revised and updated, the sixth edition of this comprehensive resource focuses on respectful interactions in a health care setting. Emphasizing effective communication with clients and patients, examples and scenarios are specifically relevant to health professionals. Content includes information and strategies for patients of all ages - as well as abusive, depressed, and impaired patients. Clinically relevant format is easy to understand. Examples are included from a variety of allied heath professions and are easily transferred to real-life experiences. Scenarios facilitate thought-provoking classroom discussion. Content emphasizes a respect for diversity to guide readers through potential difficulties. Content has been thoroughly updated to include current health care settings, trends, and approaches. Two new chapters have been added - The Patient's Story and Some New Challenges. New boxes and illustrations have been included to make the text more reader-friendly. New Verbal Interactions quotes are included at the beginning of each chapter. Discussion questions are now located within chapter content to aid in comprehension. Respect is the text's on-going theme. Examples and case scenarios throughout the text emphasize this critical aspect of patient communication.