Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
| ISBN-13: | 9780739144237 |
| ISBN-10: | 0739144235 |
| Publisher: | Bloomsbury USA |
| Publication date: | 2010-06-02 |
| Edition description: | 1 |
| Pages: | 310 |
| Product dimensions: | Height: 9.24 Inches, Length: 6.15 Inches, Weight: 1.02955876354 Pounds, Width: 0.71 Inches |
| Author: | Seltzer, Richard, Ochs, Holona LeAnne |
| Language: | English |
| Binding: | Paperback |
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