Many companies view post-sale service as necessary expense, a required but unprofitable part of doing business. However, service programs can be made lucrative.
| ISBN-13: | 9780814458075 |
| ISBN-10: | 0814458076 |
| Publisher: | American Management Association |
| Publication date: | 1987 |
| Pages: | 367 |
| Product dimensions: | Height: 10.5 Inches, Length: 7.5 Inches, Weight: 1.9 Pounds, Width: 1.25 Inches |
| Author: | Michael R. Rizzo |
| Language: | en |
| Binding: | Hardcover |
Discover more books in the same category
Be the first to review this book!
