Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
| ISBN-13: | 9780824783891 |
| ISBN-10: | 0824783891 |
| Publisher: | CRC Press |
| Publication date: | 1990-11-28 |
| Edition description: | 1 |
| Pages: | 216 |
| Product dimensions: | Height: 9 Inches, Length: 6.25 Inches, Weight: 1.1 Pounds, Width: 0.75 inches |
| Author: | Wollschlaeger |
| Language: | en |
| Binding: | Hardcover |
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