Focuses on the improvement of quality, customer satisfaction and profitability. The text provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently: TAP-PDSA (Train, Analyze and Plan-Plan, Do, Study, Act). It delineates successful registration efforts conducted by the author using the TAP-PDSA approach.
| ISBN-13: | 9780824798086 |
| ISBN-10: | 0824798082 |
| Publisher: | CRC Press |
| Publication date: | 1996-09-04 |
| Edition description: | 1 |
| Pages: | 288 |
| Product dimensions: | Height: 9.75 Inches, Length: 6.5 Inches, Weight: 1.3 Pounds, Width: 0.75 Inches |
| Author: | Naroola |
| Language: | en |
| Binding: | Hardcover |
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