Designed as a practical guide on health care administration, this text provides case studies, role playing exercises and pages for use as handouts. It includes new chapters on customer service; managed care; safety and control of violence; rewards and recognition; and succession planning.
| ISBN-13: | 9780834210912 |
| ISBN-10: | 0834210916 |
| Publisher: | Jones & Bartlett Publishers |
| Publication date: | 1998 |
| Edition description: | Subsequent |
| Pages: | 423 |
| Product dimensions: | Height: 9.5 Inches, Length: 6.25 Inches, Weight: 1.66669470072 Pounds, Width: 1 Inches |
| Author: | William O. Umiker |
| Language: | en |
| Binding: | Hardcover |
Discover more books in the same category
Be the first to review this book!
