Operations Management II

Building on Volumes 1-3, these three volumes of Operations Management (OM) represent a dynamic and significant field of scholarly research and writing. Changes in the business environment over the last fifteen years has driven rapid developments in OM practice so that the production of goods and provision of services are now more market focused rather than technology led. This collection draws together leading edge papers as well as classic articles that reveal the state of Operations Management today and look forward to future developments.