Operations, Information and Technology

In this book, the reader will be presented with a series of studies dealing with some of the essential aspects of the functioning of any business: operations, information and technology. After an introduction to the basic understanding of those concepts, studies uncovering particular aspects of each of those elements will guide the reader towards a deeper understanding of the mechanisms and procedures behind each of those company components. With special attention to the value chain and to the role of information and knowledge creation in an industrial setting, the reader will gain the ability to systematically reason with the aid of those concepts in mind to create an organic view of competitive business management.