Beyond Degrees Professional Learning for Knowledge Services

Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services recognizes that the most critical asset in any group or environment is what its people know. This knowledge - this intellectual capital - is the organization's primary asset, and Knowledge Services is the tool the organization uses for managing this corporate asset. This book provides the Knowledge Services professional with guidelines for conceptualizing, designing, implementing, and measuring successful programs for professional learning, staff development, and professional growth in the organization, all within the knowledge services framework.