Information Systems, Technology and Management Third International Conference, ICISTM 2009, Ghaziabad, India, March 12-13, 2009, Proceedings

B. S. Sahay for providing constant support during the conference and for p- viding the premises and facilities of IMT for hosting the conference. We are also thankful to Rajshekhar Sunderraman for taking up the important and time-consuming job of Publications Chair, interfacing with all the authors, - suring that Springer's formatting requirements were adhered to, and that the requirements of copyrights, author registrations and excess page charges were ful?lled, all in a timely and professional manner. Finally, we thank all the - thors for their interest in ICISTM 2009 and for their contributions in making this year's technical program particularly impressive. We wish all the attendees and authors a very informative and engaging conference. January 2009 Sushil K. Prasad Susmi Routray Organization General Co-chairs Reema Khurana Institute of ManagementTechnology,Ghaziabad, India Sartaj Sahni University of Florida, USA Program Co-chairs Sushil K. Prasad Georgia State University, USA Susmi Routray Institute of ManagementTechnology,Ghaziabad, India Track Chairs Information Systems Shamkant Navathe, Georgia Tech. , USA Applications Mahmoud Daneshmand, AT&T Labs - Research, USA Information Technology Indranil Sengupta, IIT, Kharagpur, India Information Management Subhajyoti Bandyopadhyay, Univ. of Florida, USA Workshop and Tutorial Chair Rajat Moona Indian Institute of Technology, Kanpur, India Publications Chair Rajshekhar Sunderraman Georgia State University, USA Publicity Chairs S.