A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive. Annotation copyright Book News, Inc. Portland, Or.
| ISBN-13: | 9780873893268 |
| ISBN-10: | 0873893263 |
| Publisher: | Asq Pr |
| Publication date: | 1995-01-01 |
| Pages: | 607 |
| Product dimensions: | Height: 9.5 Inches, Length: 6.5 Inches, Weight: 1.99959271634 Pounds, Width: 1.5 Inches |
| Author: | Roberts, Harry V. |
| Language: | en |
| Binding: | Hardcover |
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