This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
| ISBN-13: | 9780521776882 |
| ISBN-10: | 0521776880 |
| Publisher: | Cambridge University Press |
| Publication date: | 2002-09-26 |
| Edition description: | 1 |
| Pages: | 66 |
| Product dimensions: | Height: 11 Inches, Length: 8.5 Inches, Weight: 0.4519476371 Pounds, Width: 0.14 Inches |
| Author: | Francis O'Hara |
| Language: | en |
| Binding: | Paperback |
Discover more books in the same category
