Communicating in Business and the Professions: The Inside Word

This practical and accessible text uses a holistic approach to business and professional communication by integrating a range of basic and complex communication skills. The text emphasizes skill-building and uses many practical examples and activities derived from the authors own experiences in business, government, consulting, and academia. Communication sensitivities and values are underscored through such additional topics as ethics, sexism, machiavellianism, discipline, listening, and job stress and burnout.