Computer-Mediated Communications (Artech House Telecommunications Library)

Product Description All aspects of computer mediated communications, from e-mail to videoconferencing and groupware, are linked in this work. It emphasizes practical applications and benefits such as office communications, multimedia telecommuting, distributed multimedia call centres, shopping and transport, and gives a complete overview of CMC solutions: how to implement them, global standards, and the available tools. From the Back Cover Many different forms of communication are coming together. This book is the first to attempt a complete coverage of the many different converging worlds. It is about communications and is written in a style that encourages communication. Ambitious in scope, the work brings together many media: voice, video, image, and text. It provides easy access to all areas - from e-mail and voice mail through multimedia networks to interactive multimedia communications and videoconferencing. Intelligent, entertaining, insightful, and practical, this book explains clearly how multimedia communications, groupware, and CTI can work together for everyone's benefit. Ranging from managers of big communications networks to PC users, readers who want to use computers and communications to the maximum advantage will want this book.