Objectives - by the end of this workbook you should be able to: · Understand the importance of business processes and their relationship with quality assurance · Establish systems to monitor quality · Apply techniques to improve business processes. *Managing processes effectively for efficient resource management *Business processes and fishbone diagrams *Monitoring improvement in product or service quality
| ISBN-13: | 9780750636599 |
| ISBN-10: | 0750636599 |
| Publisher: | Pergamon Open Learning |
| Publication date: | 1997 |
| Pages: | 136 |
| Product dimensions: | Height: 1.5748 Inches, Length: 7.874 Inches, Weight: 0.9479877266 Pounds, Width: 5.5118 Inches |
| Author: | Teresa Riley |
| Language: | en |
| Binding: | Paperback |
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