Provides a survey of the innovative techniques and methods for managing operations in services and manufacturing. This title presents various concepts with a real-world perspective based on the global consulting work of the lead author, Dick Schonberger.
| ISBN-13: | 9780071202169 |
| ISBN-10: | 0071202161 |
| Publisher: | McGraw-Hill/Irwin |
| Publication date: | 2001 |
| Edition description: | 7 |
| Pages: | 714 |
| Author: | Edward M. Knod |
| Language: | en |
| Binding: | Paperback |
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