• Standards in the Services Industry

Standards in the Services Industry

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SKU SHUB104724
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Est. Date: Feb 19, 2026
Overview

Detailed guidance on how to frame specifications for services of every kind to meet the requirements of customers and of environmental and health and safety regulations is the subject of this book. Codes of practice, a specimen procedures manual and a checklist of key issues are included.

Product Details

ISBN-13: 9780566078378
ISBN-10: 0566078376
Publisher: Gower Publishing Company, Limited
Publication date: 1997
Pages: 192
Product dimensions: height: 253 mm, length: 195 mm, width: 17 mm, weight: 550 g
Author: Brian Rothery
Language: en
Binding: Paperback

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