• Supervision in the Hospitality Industry, Study Guide Applied Human Resources

Supervision in the Hospitality Industry, Study Guide Applied Human Resources

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Overview

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Product Details

ISBN-13: 9780470099087
ISBN-10: 0470099089
Publisher: Wiley
Publication date: 2006-09-22
Edition description: 5
Pages: 144
Product dimensions: Height: 10.98423 Inches, Length: 8.523605 Inches, Weight: 0.7495716908 Pounds, Width: 0.358267 Inches
Author: Jack E. Miller, John R. Walker, Karen E. Drummond
Language: en
Binding: Paperback

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