The Effective Organization: The Nuts and Bolts of Business Value

Product Description The Effective Organization explores the issues and challenges of levering information technology to respond more effectively to client needs and objectives both within a company and a market. Based on examples of successes and failures over the last decade, it provides a forum for discussion within organizations, and between firms and their different business partners. The authors begin by examining the inherent links between business value, business models, and corporate strategy. They show how IT has progressively influenced our perceptions of value by impacting the practice of management, and propose the Value Matrix ™ as a guide to determining how to best deploy talent, organization, and technology to produce value in a company and a market.Building on these foundations, they then turn their attention to how current management practice often neglects the goal of business value. As the prescriptions for optimising organizations and technology have reached their limits, they argue, a radically different approach based on effectiveness and business value offers a promising alternative. Review “…an effective guide that draws on the authors’ first-hand experiences of business success and failure.” Supply Management, 9th June 2005 From the Inside Flap Your success as a manager depends upon the perceived value of the products and services your organization has to offer. However, client perceptions of value have changed significantly over the years as criteria such as price and reliability have given way to trust, innovation and / or effectiveness.  Unfortunately, most management books miss this point by focusing simply on making better products or running more efficient companies. The Effective Organization is different: it directly addresses the challenges of producing business value in the twenty-first century and proposes practical strategies to help you build an effective business organization. From the Back Cover As a manager, your job is adding value to your organization. But business value is much more than the product you sell or the service you offer; it is built upon the relationship you nurture with your clients. Traditional methods of measuring business value have focused on cost and efficiency but can information technology be designed to offer a different vision of reality? Lee Schlenker and Alan Matcham have devised the BusinessValue Matrix™ , a unique tool that will help you focus on factors other than time and money, on the quality of interaction rather than the quantity of transactions, and on human motivation and innovation as the primary source of sustainable competitive advantage.Drawing on the authors’ own experiences of business success and failure, The Effective Organization provides inspiration and guidance for everyone searching for the means to add measurable value to both their career and their organization."I believe this book represents an important milestone in our understanding of how business value is evolving and addresses the challenge of business value whilst delivering tested strategies to build a more effective business organization." —Sergio Giacoletto, Executive Vice President, Oracle EMEA About the Author Lee Schlenker is the Principal of LHS Technologies, a consulting company that works with Oracle, Microsoft, IBM, Apple, and the European Commission on the challenges of collaborative technologies, IT productivity and e-education. Dr Schlenker is also Professor of Business Systems at EM Lyon and a recipient of the EDSF prize for the use of technology in teaching.  He currently teaches various courses in England, Finland, France and The Netherlands. Allan Matcham is Director, Europe, Middle East and Africa for the Oracle Corporation.  Working with some of the world's pre-eminent business schools, he is responsible for delivering advanced thought leadership programmes designed to identify how technology delivers new forms of b