The Ombudsman Enterprise And Administrative Justice

The Statutory Duty Of Public Service Ombudsmen (pso) Is To Investigate Claims Of Injustice Caused By Maladministration In The Provision Of Public Services. This Book Examines The Modern Role Of The Ombudsman Within The Overall Emerging System Of Administrative Justice And Makes Recommendations As To How Pso Should Optimize Their Potential Within The Wider Administrative Justice Context. The Ombudsman Enterprise : An Introduction -- The Constitutionsal Role Of The Ombudsman -- Concepts, Theories And Policies Of Administrative Justice -- Putting It Right : Resolving Complaints And Assisting Citizens -- Promoting Good Administration And Helping To Get It Right -- Independence And Accountability : Legitimizing The Ombudsman -- Relationships, Networks And The Administrative Justice System -- The Twenty-first Century Ombudsman. Trevor Buck, Richard Kirkham, Brian Thompson. Includes Bibliographical References And Index.