Many innovations have provided new possibilities to toll-free services: ACD/PBX functionality, alternate routing, voice mail functionality, interactive voice response, and transaction processing. This book shows you how to design, alter, and manage your toll-free network -- providing you with information on the technical capabilities and costs involved that allow you to make informed decisions. Invaluable reading for managers in telecommunications, call centers, and marketing.
| ISBN-13: | 9780890067871 |
| ISBN-10: | 0890067872 |
| Publisher: | Artech House |
| Publication date: | 1995 |
| Pages: | 186 |
| Product dimensions: | Height: 9.32 Inches, Length: 6.28 Inches, Weight: 1.08 Pounds, Width: 0.67 Inches |
| Author: | Robert A. Gable |
| Language: | en |
| Binding: | Hardcover |
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