The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.
| ISBN-13: | 9780412715303 |
| ISBN-10: | 0412715309 |
| Publisher: | Springer Science & Business Media |
| Publication date: | 1995-11-30 |
| Edition description: | 1 |
| Pages: | 384 |
| Product dimensions: | Height: 9.81 Inches, Length: 6.81 Inches, Weight: 1.9180216794 Pounds, Width: 0.9 Inches |
| Author: | R.J. Pike, R.J. Barnes |
| Language: | en |
| Binding: | Hardcover |
Discover more books in the same category
