Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
| ISBN-13: | 9780139573828 |
| ISBN-10: | 0139573828 |
| Publisher: | Prentice Hall Direct |
| Publication date: | 1990 |
| Pages: | 320 |
| Product dimensions: | Height: 9.5 Inches, Length: 6.5 Inches, Weight: 1.5 Pounds, Width: 1.25 Inches |
| Author: | Muriel Solomon |
| Language: | en |
| Binding: | Hardcover |
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