The Manager's Troubleshooter

Completely revised and updated to reflect today's changing office environment, this complete collection of proven-effective techniques and business-tested strategies shows you exactly how to resolve and eliminate the counterproductive work habits of your staff, your boss, and your fellow managers. The Second Edition of The Manager's Troubleshooter addresses 125 of the most difficult people problems you'll ever have to face - everything from unproductive workers and goof-offs to messy office romances and insecure bosses. You'll also find guidance for managing the people problems associated with such emerging workplace trends as downsizing, worker empowerment, flexible work schedules, and work-at-home employees.