Information and Business Performance: A Study of Information Systems and Services in High-Performing Companies

Presents the results of research into the relationship between effective information systems and business performance, illustrating the lack of a coherent information policy across the 12 high-performing companies analyzed. Demonstrates the diminishing influence of information professionals and their reluctance to deal with new technology, and describes how those companies that have successfully implemented change have done so with the leadership and support of senior managers. Annotation c. by Book News, Inc., Portland, Or.