Key Business Solutions Essential Problem-solving Tools and Techniques that Every Manager Needs

The tools and techniques you need to solve even the toughest business problems. This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively. Using case studies, a 'best practice example' and a visual illustration, every dilemma is brought to life equipping you with the best tools to confront any problem your business may face. Overcome any business challenge with robust logic and structure. Rapidly prototype to test potential solutions. Break down problems and make your workload lighter. Deliver the 'killer' recommendations. Successfully implement change in people and organisations. Keep yourself, your team and your stakeholders happy. This edition adds new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.