A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.
| ISBN-13: | 9781555425593 |
| ISBN-10: | 1555425593 |
| Publisher: | Jossey-Bass |
| Publication date: | 1993-12-16 |
| Edition description: | 1 |
| Pages: | 215 |
| Product dimensions: | Height: 9.52754 Inches, Length: 6.318885 Inches, Weight: 0.91050914206 Pounds, Width: 0.7874 Inches |
| Author: | Schmidt, Warren H., Finnigan, Jerome P. |
| Language: | en |
| Binding: | Hardcover |
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